Frequently Asked Questions
Your questions answered. Here's what you need to know.
1. What is the exchange/refund policy?
Fashion or hum does not offer a refund instead customers can exchange the unused, tagged, unaltered and packed articles e-store within 14 days of purchase.
2.How can I contact support?
You can reach our support team through email or whatsapp num . We’re here to help you with any questions or issues you may have.
3. How can I cancel my order?
Once your order is processed, it is not possible for you to cancel. However, to cancel before processing:
Call us at: +92 3310071333
Email us: asadinfo204@gmail.com
WhatsApp us: +92 3310071333
4. How you deliver products as gifts?
Customers can place an order online and we will deliver the products at the address of their dear ones in gift-wrapping with some kind words. We can also attach a birthday card if the customer requires. For more inquiries please call us at: +92 3310071333
5. How can i get free delivery ?
Get free delivery on orders of Rs. 1,999 or above. Shop now and enjoy hassle-free delivery right to your doorstep!
6. What are the available payment methods for online orders?
Uniworth currently offers 3 payment methods and you can opt any one of them according to your convenience to pay for your order.
Cash On Delivery
Bank Transfer
7.How do you ensure quality?
Quality is our priority. We implement rigorous testing and feedback processes to ensure our services meet high standards.
8.Can I change my order?
Yes, you can change your order before it’s shipped. Just contact our support team to request any changes.
9. How to place an order on the website?
Open the product in the new Tab. Select the product size you require and hit the button “Add to Cart”. Click continue shopping if you wish to add more products in the same order. Proceed to check out when your shopping is complete. Click on the “checkout” button and fill in your information. Provide billing & shipping information. Select through any of our 3-payment methods. Finally, click on the “Place Order Now” button. You have successfully booked the order and will receive a confirmation email shortly.
10.Where are you located?
We are based online, but our team is spread across various locations. We strive to serve clients everywhere.